Chat-bot / Call-bot
Reinvent your customer service with our chatbot and callbot. Offer 24/7 support, reduce operational costs, and improve efficiency. Empower your team to focus on strategic goals while ensuring exceptional customer interactions.
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Enhance exceptional experiences and optimize engagement with our products through comprehensive multimodal human behavior analysis.
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Scale up your contact center with a cutting-edge AI workforce.
Immersive interactions in multiple languages.
Enhance your contact center with robust and secure LLM orchestration.
Integrate seamlessly into your existing systems and quickly achieve ROI with business-driven automation.
Communicate with your client at anytime.
The Chat-bot interfaces via instant messaging.
Intelligent AI engine that holds relevant conversations.
In case of difficulty, the Chat-bot will transfer to an operator without communication disruption.
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Connection to document repositories.
Querying your stored documents.
Anticipate your clients’ future needs based on their profile.
Obtain information to create your own reports.
Why choose us?
Speech recognition
≥98%
Recognition rate
Security
100%
No data store
Voice synthesis
≤ 1 sec
Recognition speed
Easy integration
API
Connection to your system
Natural language processing
≥98%
Reliability rate
Cognitive analysis
+30
Psychological profiling engines
Base on your needs
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For Business
Boost your customer service, internal chat, or sales process with our human behavior insights, improving user experience and fostering stronger connections.
![](https://stern.tech/wp-content/uploads/2024/07/Firefly-Kid-using-a-computer-in-his-home-interactive-apps-21534.jpg)
For Education
Experience enhanced learning with our innovative tools, designed to make information dynamic and engaging. Elevate your educational journey to new heights with us.
User case
Case #1
Chat-bot for insurance
The Chat-bot is integrated into an insurance company’s instant messaging platform.
An employee wants to access the complete profile of client Mr. X and asks the Chat-bot for this information.
The Chat-bot generates a detailed profile of the client, including their year of registration, associated risks, bonuses/penalties, and a record of documents (contracts, claims, etc.).
The chat-bot then calculates a projection of the client’s financial situation for the coming years.
Case #2
Chat-bot for insurance
An accident occurs between a car and a bicycle on the street.
The driver exits the vehicle and contacts their insurance company.
Our Call-bot detects intensity and frustration in the driver’s voice.
The Call-bot reassures the driver and asks them to first check if the cyclist is uninjured.
It then guides the driver through the necessary steps, including calling an ambulance and the police.